When Will Sunpass Be Working Again
- #1
We have the Sunpass mini sticker transponder. We used the express lanes due south of Atlanta which are supposedly compatible with Florida Sunpass. The signs say it and a Due north Carolina one are accepted in the express lanes.
I received a price violation bill today from Georgia. Afterward being on concord and asunder several times, I finally reached a person. They said the transponders are scanned past light amplification by stimulated emission of radiation and can be missed.
I tin can either pay or appeal. To exercise then I need to bear witness the vehicle is mine (if information technology wasn't why would I worry about the ticket?????) and that information technology is on a valid sunpass account with funds bachelor.
She actually didn't know what I should send to prove this.
I accept my vehicle registration which shows the license matches the one on the bill. I pulled up my sunpass account with dates to evidence activity before and afterwards the ticket appointment and they bear witness funds bachelor. My sunpass registration does not show plate info. My activity does show funds taken off 6 hours after the ticket fourth dimension as I went through the main toll plaza on the turnpike andagain when I got off at I-iv.
Would screenshots of those show it or what can someone suggest I ship?
Has anyone had this happen?
- #two
I think screen shots of the proof you have are the best start. (Honestly, I don't know what else they'd want!). Definitely fight it.
I have an ez laissez passer; I alive in the Northeast. A couple months ago, I was charged $16 for a span toll that is only $1 for cars. I fought it and information technology was refunded. My "fight" was easier than yours, but yet a hassle.
Good luck!
- #six
The Georgia road and tollway authority is a nightmare. I was on the phone over iv hours. I would be on concord about an hour and be disconnected. Twice they finally came on and call was dropped. Not because of my phone reception. I gear up cell phone on table on speaker and waited and waited and waited. Recollect the episode of Friends where Phoebe was on hold for like two days? That was me yesterday. Then when I finally get a human being, they don't know what I demand to send. Acted like I should simply pay. ????? She was nice, but I why should I pay fine because their laser missed my transponder?
It would easier if the nib they sent had process and address to appeal. I guess they promise yous'll just pay rather than bargain with such poor service.
- #seven
My sunpass registration does not show plate info.
this is why information technology is important to take the plate registered in the system
the way information technology works is if no transponder is detected, the organization reads the tag and checks the sunpass database for the tag ... if found the cost is processed at toll by plate
this WORKS ... I often don't fifty-fifty have my transponder in the auto simply my tolls withal appear on the statement ....
Would Georgia have access to the FL sunpass business relationship to match the plate?
I will look into getting my plate registered on the sunpass dashboard.
- #ten
Looked at the SunPass faq.
I also looked at the peach pass (oh that's an awful name) site and wonder if you can take care of this online through them? Look at the spot to enter the violation number etc on the bottom right. https://world wide web.mypeachpass.com/olcsc/AccountLogin.do
And I wonder if you lot can create a peach pass account using the SunPass, and add together your license plate there?
Other info here: https://www.peachpass.com/about-toll-violations/
I tried that box at the bottom and it says my data is invalid. I wondered if this letter was a scam, merely nosotros did travel that day.
- #11
If this happened one-time after the beginning of May, there is a good take chances that the trouble was with getting the Sunpass payment validated past the Georgia organization. Sunpass did a software upgrade early on last month that royally screwed up their system, and they are yet trying to set it properly. I don't know if communication with the Georgia Toll authority was one of the aspects that went off-line, but it wouldn't surprise me; manifestly the price payments have not been posting at all.
Here's a news story: http://world wide web.tampabay.com/news/concern/tourism/FDOT-gives-SunPass-contractor-10-days-to-account-for-toll-problems_169593437
It was from a trip in early December. I have no idea why the violation is dated end of June. Nosotros did travel in June during the sunpass update--hopefully I won't get some other pecker for that.
- #15
I had sent appeal showing I had agile sunpass with funds at that time and never heard back. Today I got a letter it had been turned over to a collection agency. Very frustrating.
- #16
deleted ..............................
Last edited:
arminnie
<font colour=bluish>Tossed the butter kept the gin<br
- #eighteen
I accept no experience with GA, but my TX experiences take been a disaster. In that location are no price booths. I expected to be sent a neb.
When I received zippo although I'd fabricated two trips on a price road while attention a wedding in March I thought that mayhap my FL Sunpass had covered the tolls.
I ended upward going to a funeral in April- 3 trips on a toll road again. Finally I got a beak for $lxx for tolls (five local trips well-nigh 10 miles each) in tardily July. Cool.
There is no option to pay every bit you lot become and the only option is to pay a dollar a mile to use the toll road.
- #20
you won't similar this Simply
IMO the fine is valid
the reason to enter your tag info is as a fill-in if the arrangement fails to read your transponder.
obviously they DID read your tag ... if your tag was in the SUNPASS system, you'd not exist in violation
Yous failed to enter your tag info
your fault
pay the fine
Well, I just received a violation notice from the Georgia Peach Pass system. I also have a valid Sunpass, and I have had that account for 3 years. My tag information is electric current and fully entered with the Sunpass organization. I have money in my Sunpass account ever considering information technology automatically reloads if the balance falls below $15. Obviously, Georgia captured my license tag # considering it was on the violation I received. The violation was recorded near Atlanta on November 12, 2017, 9 months ago!!! I will call Peach Pass on Mon to discuss this, but after reading this weblog I am not optimistic about getting it resolved.
Source: https://www.disboards.com/threads/received-toll-violation-from-georgia-have-fl-sunpass.3691445/
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